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Manage your staff

Staff management involves a wide range of metrics vital to making informed decisions and improving customer service. Identify your staff, discover how they interact with customers, and make shift planning easy.

Service

Improve service levels with your customers

Reliably identify and track customer wait times and staff commitment to meet your customers’ needs immediately. Make sure that your existing customers continue to maintain a high level of satisfaction.

Staff exclusion

Service level

Shift baking

Real-time alerts

Statistics per employee

Planning

Make your staff planning much easier.

Facilitate your daily operations by integrating tbRetail with your WFM or workforce management system. Plan your shifts around fluctuations in traffic and reduce the stress of unstable work schedules.